Privacy Policy

Welcome to Snehshop. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://snehshop.in (“Site,” “we,” “our,” or “us”).

By using our website, you agree to the terms described in this policy.

1. Information We Collect

We collect personal and non-personal information to process your orders and improve your shopping experience. This includes:

a) Personal Information

When you place an order or register an account, we may collect:

1. Full Name
2. Email Address
3. Phone Number
4. Billing and Shipping Address
5. Payment Details (processed securely through third-party payment gateways)

b) Non-Personal Information

We may collect information such as:

1. Browser type, device type, and operating system
2. IP address and location data
3. Pages visited, time spent, and browsing behavior

This data helps us analyze user trends and enhance our website experience.

2. How We Use Your Information

We use your information to:

1. Process and deliver orders
2. Communicate order updates, promotions, and offers
3. Provide customer support
4. Improve our website functionality and user experience
5. Comply with legal obligations

We do not sell, rent, or trade your personal data to any third party.

3. Payment Security

We use trusted third-party payment gateways (such as Razorpay, Paytm, or similar providers) to ensure safe and encrypted transactions. Snehshop does not store or have access to your card details or payment credentials.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, cart items, and login sessions. You may disable cookies through your browser settings, but some parts of the website may not function properly afterward.

5. Sharing of Information

We may share limited information with trusted partners to fulfill orders or improve services, such as:

1. Shipping partners (for delivery purposes)
2. Payment processors (for transaction completion)
3. Analytics services (for website optimization)

All third parties are obligated to maintain the confidentiality of your data.

6. Data Protection

We take data protection seriously and implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system can be completely secure, and we cannot guarantee absolute security of data transmission over the internet.

7. Your Rights

You have the right to:

1. Access, correct, or update your personal information
2. Request deletion of your data (subject to legal and business requirements)
3. Withdraw consent for marketing communications

To exercise your rights, contact us at support@snehshop.in.

8. Links to Other Websites

Our website may contain links to third-party sites. Snehshop is not responsible for the privacy practices or content of these external websites.

9. Policy Updates

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised “Last Updated” date. Continued use of our website signifies your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

📧 Email: support@snehshop.in

📞 Phone: +91 +91 +91 73805 24414

🌐 Website: https://snehshop.in